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on 11/8/19Hello Marina,
Thank you for your message to us. We do provide 24/7 customer support at 1-866-563-9212 or through our online chat available at https://www.myfax.com/cancel. If you would like me to assist you directly, please message me at socialsupport@myfax.com with your account details and I will be happy to help. Thanks so much,^FM