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on 8/8/21Hello Helen M,
Thank you for your message to us,
You may cancel your MyFax account directly online (Update Account> Billing Tab> Next payment Date), through our 24/7 phone support at 1-866-378-2373 or through our live chat support available using the direct link provided- https://www.myfax.com/support.
If you would like me to assist you directly, please message us at socialsupport@myfax.com with your account details and we will be happy to help. Thanks so much,^MS