Polywood Furniture Questions & Answers

Here’s what consumers have asked with answers from Polywood Furniture staff and previous consumers.

4 questions answered

75% answered in 1 day

Question:

How easy is it to get a hold of customer service at polywood furniture? How easy is it to get a hold of customer service at polywood furniture?

Answer:

Not easy. Phone number no longer manned so no answer. 3 day turn around on emails false I haven't gotten a response in over a month. Chat feature does not work. What else can you do!

By Tracey F. over a year old

See more answers (9)

Question:

Can you share a success story using polywood furniture? Can you share a success story using polywood furniture?

Answer:

Absolutely NO! Dealing with them has been a nightmare!

By Susie S. over a year old

See more answers (4)

Question:

Hi - why don't you hire people? you are ruining your reputation by not answering phones and living up to fast Hi - why don't you hire people? you are ruining your reputation by not answering phones and living up to fast

Answer:

I can't get anyone either and it's going on 3 months!

By Gregg c. over a year old

See more answers (3)

Question:

How well do the weave rocker material hold up How well do the weave rocker material hold up

Answer:

Hi, The woven material will hold up, but not as good as the solid poly materials that the rockers are made from. You can see all the woven rockers here. https://www.poly-lumber-furniture.com/catalogsearch/result/?q=woven

By Daniel C., Customer Service Manager over a year old

Question:

Has anyone had a problem with small (no-see-ims) being attracted to the poly wood table and chairs?

Question:

Hi, i am still waiting for my refund. is this company still in business as it has been over 6 months since promised refund.

Question:

Who manufactures your furniture for you?

Question:

Who manufactures polywood furniture for them?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Polywood Furniture Questions & Answers

How easy is it to get a hold of customer service at polywood furniture? How easy is it to get a hold of customer service at polywood furniture?

Can you share a success story using polywood furniture? Can you share a success story using polywood furniture?

Hi - why don't you hire people? you are ruining your reputation by not answering phones and living up to fast Hi - why don't you hire people? you are ruining your reputation by not answering phones and living up to fast

How well do the weave rocker material hold up How well do the weave rocker material hold up

Has anyone had a problem with small (no-see-ims) being attracted to the poly wood table and chairs?

Hi, i am still waiting for my refund. is this company still in business as it has been over 6 months since promised refund.

Who manufactures your furniture for you?

Who manufactures polywood furniture for them?

Can’t see your question? Ask to get answers from the Polywood Furniture staff and other customers.