Pro Winds Questions & Answers

Here’s what consumers have asked with answers from Pro Winds staff and previous consumers.

5 questions answered

0% answered in 1 day

Question:

Hi roy benson intermediate trombone [f-attachment] do you have this in stock? how long to deliver? Hi roy benson intermediate trombone [f-attachment] do you have this in stock? how long to deliver?

Answer:

For questions inquiring about a certain product, it would be best to contact their main online live chat or email them with the inquiry.

By Ryan S. over a year old

Question:

Hi everybody, does anybody where this company is located? would like to go there myself and see what i can do about my still not delivered order!

Answer:

ProWinds gets their items shipped straight from the distributor. It would be best to contact them through the online live chat or email to let them know. Most of the time they are at liberty of the distributor and can't help but receive the backlash.

By Ryan S. over a year old

Question:

Sent in 3 requests for an rma on order #53428 have called and left messages 3 times. how do i get you to respond? Sent in 3 requests for an rma on order #53428 have called and left messages 3 times. how do i get you to respond?

Answer:

I did get a response via messenger a couple weeks ago - but they never pick up the phone or return a call. I'm having to go through my credit card company

By paul m. over a year old

Question:

Is this company having holiday? why i dont even get an email reply from this company about my order Is this company having holiday? why i dont even get an email reply from this company about my order

Answer:

They are completely unresponsive to email and phone. If I were you I would cancel the order and find another source. I'm going to have to go through my credit card company to get a refund on mouthpiece audition

By paul m. over a year old

Question:

We need to order several king sousaphone necks. do you have them in stock? We need to order several king sousaphone necks. do you have them in stock?

Answer:

They are at liberty of the distributor, it would be best to contact them directly through email or online live chat with Dean to inquire.

By Ryan S. over a year old

Question:

Why hasn't my order been shipped?

Question:

I ordered saxophone mouthpiece(charles bay metal) for $399 on may 6,2016. so far no product delivery no news about pending my order and even they do not receive toll free telephone call. is this fake company? they should have sent an email regarding my order. they only took our $399 from my credit card. is pro winds real company or fake company?

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Pro Winds Questions & Answers

Hi roy benson intermediate trombone [f-attachment] do you have this in stock? how long to deliver? Hi roy benson intermediate trombone [f-attachment] do you have this in stock? how long to deliver?

Hi everybody, does anybody where this company is located? would like to go there myself and see what i can do about my still not delivered order! Hi everybody, does anybody where this company is located? would like to go there myself and see what i can do about my still not delivered order!

Sent in 3 requests for an rma on order #53428 have called and left messages 3 times. how do i get you to respond? Sent in 3 requests for an rma on order #53428 have called and left messages 3 times. how do i get you to respond?

Is this company having holiday? why i dont even get an email reply from this company about my order Is this company having holiday? why i dont even get an email reply from this company about my order

We need to order several king sousaphone necks. do you have them in stock? We need to order several king sousaphone necks. do you have them in stock?

Dennis wick 6bs heritage mp march 18 order 54836. should be there early next week. advise if not @.wbennett1@woh.rr.com. need it asap. st elsewhere.

Why hasn't my order been shipped?

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Hi everybody, does anybody where this company is located? would like to go there myself and see what i can do about my still not delivered order!