Tripboba Questions & Answers

Question 1

Question:

I was told on 3 occasions beginning in december 2015 that my unsold items will be returned and paid the return shipping cost... as of today i have not received my items! isn't that stealing? what options do i have... can they be reported for consumer fraud or some other unlawful activity? help? I was told on 3 occasions beginning in december 2015 that my unsold items will be returned and paid the return shipping cost... as of today i have not received my items! isn't that stealing? what options do i have... can they be reported for consumer fraud or some other unlawful activity? help?

Answer · 2016-02-11T07:46Z

Answer:

Do not give up, keep calling and emailing. Try filing a complaint with Better Business Bureau.

By Claire L. over a year old

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Question 2

Question:

Whycan't you price fairly so ppl can get the best from sale when you post he items?,,,, you sold my blouse for 14.00 and i only received 3.00 you should be ashamed of yourself! you and your scam business suck! you couldve priced higher so it would be worth my damn time... wth am i going to do with 3 $#!ing dollars? Whycan't you price fairly so ppl can get the best from sale when you post he items?,,,, you sold my blouse for 14.00 and i only received 3.00 you should be ashamed of yourself! you and your scam business suck! you couldve priced higher so it would be worth my damn time... wth am i going to do with 3 $#!ing dollars?

Answer · 2015-06-04T11:50Z

Thank you Marlise i been doing tradesy which is way better to me only thing is i haven't sold anything yet.and poshmark is new to my ear so i will be checking them out. Now Ms Angela B you are right about them priceing unfairly i do believe that they should get in trouble for this its not right that they make way more money and the person who took their time to send in there items dont even get to see half of that. Plus get this my donated they said they sent. Was truely not sent because i ask for a tax receipt from the goodwill they give the clothing to and they told me they would have them sent it in 2 weeks. Still nothing and i contacted them about this and now i'm not getting a response back very upset. I feel like i should contact the bbb and report them. Shut down shop is what needs to happen for to many ppl get suckered in

Question 3

Question:

I have a box of things i need to sell (chargers, n bags clothes) should i try this? or no? it seems like an easy way to sell the stuff i need to sell but should i just spend the extra time n do it myself? I have a box of things i need to sell (chargers, n bags clothes) should i try this? or no? it seems like an easy way to sell the stuff i need to sell but should i just spend the extra time n do it myself?

Answer · 2015-05-11T12:46Z

If you list the items yourself rather than use full service, you can have a little more control over how much things go for. Just be aware that Threadflip DOES have TERRIBLE customer service AND take a WHOPPING 20% of your money AND you have to pay your own shipping fees. Plus, they don't get tons of traffic so get ready to man the site for more than a year before you sell everything. Ebay is faster.

Question 4

Question:

Sorry but reviews for your service are way below good! nothing over 2 stars! what's the problem? i was considering joining but after reading these reviews i have second thoughts to say the least! Sorry but reviews for your service are way below good! nothing over 2 stars! what's the problem? i was considering joining but after reading these reviews i have second thoughts to say the least!

Answer · 2015-06-15T06:36Z

I have an attorney looking into this company. They will keep your items and tell you they are 'lost', or were 'accidentally donated, but can we issue you a credit?' --which will be way below what your items were worth. Trust the reviews-this company is shady to say the least.

Question 5

Question:

Threadflip staff: riddle me this... i sell an item. i ship the item hours after the purchase. the item gets tied up while in transit. tracking clearly shows that usps made an error and working to rectify. i found this out when the buyer asked where her item was. i apologized for the inconvenience and told her i would contact the postmaster, which i did. the next day your staff refunded her money. before i even received a reply, my item was delivered to her. she now has my item and her money. i was told 1 week ago that the seller would "return the bracelet sometime next week when she gets back in town". this is totally unacceptable. this individual was refunded on the 8th day following the sale. (i didn't even have to ship it until the 7th day). on the 8th day, she receives a refund because the tracking appeared that the item was sent back to me. the tracking never said any such thing. now i'm supposed to sit around and wait to see if the item is returned? the item isn't being returned. i've reached out to the buyer several times. i requested to speak to "amanda's" supervisor regarding this situation being unacceptable. crickets. chirp... chirp. i have sold over 100 items on this site. to be treated this way is appalling. since i followed through on my end of the contract, i need to be paid for the item. you did not due you due diligence in finding out what was going on with this item. i would like someone to contact me in a satisfactory manner. Threadflip staff: riddle me this... i sell an item. i ship the item hours after the purchase. the item gets tied up while in transit. tracking clearly shows that usps made an error and working to rectify. i found this out when the buyer asked where her item was. i apologized for the inconvenience and told her i would contact the postmaster, which i did. the next day your staff refunded her money. before i even received a reply, my item was delivered to her. she now has my item and her money. i was told 1 week ago that the seller would "return the bracelet sometime next week when she gets back in town". this is totally unacceptable. this individual was refunded on the 8th day following the sale. (i didn't even have to ship it until the 7th day). on the 8th day, she receives a refund because the tracking appeared that the item was sent back to me. the tracking never said any such thing. now i'm supposed to sit around and wait to see if the item is returned? the item isn't being returned. i've reached out to the buyer several times. i requested to speak to "amanda's" supervisor regarding this situation being unacceptable. crickets. chirp... chirp. i have sold over 100 items on this site. to be treated this way is appalling. since i followed through on my end of the contract, i need to be paid for the item. you did not due you due diligence in finding out what was going on with this item. i would like someone to contact me in a satisfactory manner.

Answer · 2015-06-04T10:43Z

They tracking update sucks and reason I closed my closet. Poor customer service and no care for sellers. Try tradesy or POSHMARK, much better platforms and tradesy fees are way less than this trashy app.

Question 6

Question:

I do not got to threadflip on a weekly basis and therefore did not know of it's demise. i had over $200 in my account and want to collect what is mine. never once did i receive an email saying that you were closing. only that i had clothing that needed to be returned. you are thieves! i want my money. explain to me how i can collect my money

Answer · 2016-06-26T03:00Z

Answer:

I submitted a BBB report and TF did not even respond

By Beth S. over a year old

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Question 7

Question:

Hi! my name is jan kefalas from highlands ranch, co and i just sent you a huge box of shoes, boots and clothes and should be at your facility within a couple of days. i have seen all of the bad feedback in regards to your site but i have a friend that has used you and seems pleased so i decided to try you out. please send me an email to jkefa93300@aol.com when the box arrives and when you will be listing the items. i have so many more clothes etc. to send so i am hoping despite all the bad reports that this site will work for me. my only question is once an item sells am i notified by email and how does it work to be able to get my money? thank you! jan kefalas Hi! my name is jan kefalas from highlands ranch, co and i just sent you a huge box of shoes, boots and clothes and should be at your facility within a couple of days. i have seen all of the bad feedback in regards to your site but i have a friend that has used you and seems pleased so i decided to try you out. please send me an email to jkefa93300@aol.com when the box arrives and when you will be listing the items. i have so many more clothes etc. to send so i am hoping despite all the bad reports that this site will work for me. my only question is once an item sells am i notified by email and how does it work to be able to get my money? thank you! jan kefalas

Answer · 2015-04-07T02:32Z

You can also leave them a message at this voicemail only phone number 1-877-751-3547. I have never had the experience of being called back, but I have noticed that my e-mails were responded to more quickly after I left a message on the voicemail. Until then it had been about 10 days of waiting for an email response. Since leaving a voicemail, I have absolutely noticed faster responses to my emails. Before find that phone number and it was NOT easy to find, I was very frustrated with the extremely long delays on e-mail.

Question 8

Question:

I just sent two pair of boots off today and where can i get the money from and after i sent one of the pair it said buyer declined? what i'm i to do

Answer · 2015-07-01T01:09Z

Hey there, The item did not have valid tracking numbers and our support team reach out to you on an update on shipment. We unfortunately did not hear back so we did refund the buyer at the buyer's request. Our support team has emailed you with the next steps.

Question 9

Question:

Hi, i sent a bag of designer purses over a week ago. i have not heard from anyone. can you check or let me know who to call? susan Hi, i sent a bag of designer purses over a week ago. i have not heard from anyone. can you check or let me know who to call? susan

Answer · 2015-04-09T08:26Z

Hey Susan, Please write to support@threadflip.com so they can look up the status of your kit via the email you write in with.

Tripboba Questions & Answers

I just sent two pair of boots off today and where can i get the money from and after i sent one of the pair it said buyer declined? what i'm i to do

Hi, i sent a bag of designer purses over a week ago. i have not heard from anyone. can you check or let me know who to call? susan Hi, i sent a bag of designer purses over a week ago. i have not heard from anyone. can you check or let me know who to call? susan

Can i get a refund?

Can’t see your question? Ask to get answers from the Tripboba staff and other customers.

Tripboba Questions & Answers

I just sent two pair of boots off today and where can i get the money from and after i sent one of the pair it said buyer declined? what i'm i to do I just sent two pair of boots off today and where can i get the money from and after i sent one of the pair it said buyer declined? what i'm i to do

Hi, i sent a bag of designer purses over a week ago. i have not heard from anyone. can you check or let me know who to call? susan Hi, i sent a bag of designer purses over a week ago. i have not heard from anyone. can you check or let me know who to call? susan

Can i get a refund?

Can’t see your question? Ask to get answers from the Tripboba staff and other customers.

I just sent two pair of boots off today and where can i get the money from and after i sent one of the pair it said buyer declined? what i'm i to do