You can also leave them a message at this voicemail only phone number 1-877-751-3547. I have never had the experience of being called back, but I have noticed that my e-mails were responded to more quickly after I left a message on the voicemail. Until then it had been about 10 days of waiting for an email response. Since leaving a voicemail, I have absolutely noticed faster responses to my emails. Before find that phone number and it was NOT easy to find, I was very frustrated with the extremely long delays on e-mail.

Hi Jan. This is not the Threadflip site. This is actually a site where Threadflip users can post remarks about their experience with them. Unfortunately getting them on the phone is tough and email responses take several days. You may want to email directly from the site so you get a "ticket" number that you can refer back to.