Apparently it is how they conduct business by being as rude and unethical as possible. I hope they did not steal from you as well.

You pay for a service monthly never had a problem before usually they pick up every Monday but when there making you feel like a liar and you turn tables and show proof it wasn't picked up then they wanna do something bout it but by that time the person that picked up garbage left my cans blocking driveway on purpose cause they never did that to me before until I complained that's when they left garbage on streets and blocking my driveway someone was upset