Haulla Reviews Summary
Haulla's reputation is mixed, with notable strengths in reliability, professionalism, and cost-effectiveness, often praised for providing good value and efficient service. Many customers appreciate the friendly demeanor of the drivers and the transparent pricing structure, which contrasts positively with experiences from other waste management providers. However, significant concerns arise regarding service interruptions, difficulties in canceling contracts, and aggressive marketing tactics that some perceive as harassment. Additionally, issues with customer service responsiveness and missed pickups have led to dissatisfaction among users, indicating a need for improved communication and operational consistency.
This summary is generated by AI, based on text from customer reviews
Someone called me and offered to lower down the monthly bill for the dumpster and I signed. I never regret my decision in choosing Haulla. No problems so far and I am paying way less compared to before.
I just switched with Haulla and everything is good and perfect and I am paying the best-lowered pricing ever. Thank you, Haulla!
Please do not use them. They are a broker and sub the pick ups…if they even pick up. Customer service is even worse since it is ONLY via email. When you cancel they will still charge you. When you email to fix it. They will still charge you. They are one giant scam. Use a reputable company in your area and don't make the mistake that I did.
This company called and reached out many times for mw to sign up. I finally did and was told to end my services with a previous company, which i did. I never received my trash can after waiting for weeks o, no services after reaching out multiple times. My rep never responded to me as well. I had to pay $500 just to get back with my previous company that I canceled for haulla! Super unprofessional, there is no direct phone number to reach them at. I am with Waste Management and they NEVER gave me a problem. DO not trust this company!
Dear Briana,
We deeply apologize for the inconvenience, and the trouble you had to deal with late dumpster delivery.
While we'll do everything to fix the issue, I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.
Haulla Operation Management Team
STAY AWAY AT ALL COSTS
This company called me everyday to switch over. They said, there will be no overage costs on weight and garbage, which was great. I finally did the switch. It took them 3 weeks to deliver their dumpsters and I was without any dumpsters for 3 days. They serviced me one day and said they will no longer be able to service me, because my dumpsters were to heavy. Which ironically is the reason I switched. They picked up their dumpsters the next day and luckily I was able to get service again with my previous vendor (waste management). They did not even pay the early termination cost with Waste Management, and luckily they did not charge me, since I continued service with them right away.
Now they are still calling me to get service again, unbelievable.
Dear Josue,
We deeply apologize for the inconvenience, and while we'll do everything to fix the issue,
I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
We are willing to give credit for the late dumpster delivery on your end so do not hesitate to contact us anytime.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.
Haulla Operation Management Team
Don't hire Haulla... I ask for them twice a week service but they never came twice a week and charge me for twice week
They said everything to make you sign up be careful before you hired them they don't have phone numbers to contact and never respond to email
Thank you
Dear Ali,
We deeply apologize for the inconvenience, and the confusion on pick-up frequency that you had to deal with.
While we'll do everything to fix the issue, I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.
Haulla Operation Management Team
No miss pickup happened so far, and I didn't have to wait on the phone long time, which was a serious problem with the previous company.
I was phone solicited, promised, same size dumpster, same pick up time per month. So far missed two weeks pick up in December 2022 was overcharged for service. I did not receive. They have the worst customer service I have ever dealt with. I advise anyone needing trash service to stay away from Haulla
Dear John,
We deeply apologize for the inconvenience, and while we'll do everything to fix the issue,
I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.
Haulla Operation Management Team
I don't recommend, having issues from the beginning. I pay for trash pick up service but I can not get it. Costumer service is unreachable, I am trying to CANCEL my service agreement with them for 10 days but no response. I started to think about if they're scam, cause the costumer service phone number are not reachable! You can see what you get when you work with Haulla trash company at the photo!
Dear Hale,
We deeply apologize for the inconvenience, and while we'll do everything to fix the issue,
I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.
Haulla Operation Management Team
Hey guys if your tired of WM about there missed pick ups and hidden charges. Go to us feel free to contact me. We make sure we don't have any missed pick ups, no hidden charges and you'll be paying a much cheaper price for same exact service your getting to from WM right now! Email me at *******@yahoo.com were are a LEGIT COMPANY pls check our website www.haulla.com
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Brian,
We deeply apologize for the inconvenience, and the trouble you had to deal with using Haulla.
While we'll do everything to fix the issue, I would like to let you know that we have actually been operating our Customer Support phone # at 1-469-817-9770.
Haulla's #1 mission is to always strive to improve our products and services, and make sure that we are client oriented before anything else.
Please contact us via email or CS number to let us know more about your difficulty and we promise to get things resolved.
Haulla Operation Management Team