• Mia Belle Girls

Mia Belle Girls

Overview

Mia Belle Girls has a rating of 4.27 stars from 425 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mia Belle Girls most frequently mention great quality, many compliments, and beautiful dress. Mia Belle Girls ranks 7th among Kids Clothes sites.

  • Service
    122
  • Value
    111
  • Shipping
    118
  • Returns
    100
  • Quality
    113

This company responds to reviews on average within 10 days

Positive reviews (last 12 months): 89.8%
Positive
203
Neutral
1
Negative
22
67
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What reviewers want you to know

Positive highlights

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Critical highlights

  • I am not one to write a bad review for a company, but this company has just awful customer service!
How would you rate Mia Belle Girls?
Top Positive Review

“This is the second time”

Tara V.
1/9/24

This is the second time I have purchased this suit for my daughter, she loves it so much. It's cute, provides great sun protection and washes up nicely.

Top Critical Review

“0 stars”

Rosalinda C.
1/5/24

I'm here to complaint on Mia Belles customer service or lack of customer service. I submitted a return request on a pair of shoes that were too small even though I sized up as advised on their website. I was never emailed the shipping label to return the shoes. It's been over 10 days and still no reply to a number of emails I have sent them. I made the mistake of referring Mia Belle to friends and family, now I will make sure to tell everyone to stay away!

Reviews (425)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (60)
Thumbnail of user tarav102
1 review
0 helpful votes
January 9th, 2024

This is the second time I have purchased this suit for my daughter, she loves it so much. It's cute, provides great sun protection and washes up nicely.

Thumbnail of user annies418
1 review
0 helpful votes
March 6th, 2024

Love this new back to school apple outfit! So sparkly, perfect fit! It must be comfortable because Regan wants to wear it all the time!

Thumbnail of user rosalindac45
1 review
0 helpful votes
January 5th, 2024

I'm here to complaint on Mia Belles customer service or lack of customer service.
I submitted a return request on a pair of shoes that were too small even though I sized up as advised on their website. I was never emailed the shipping label to return the shoes. It's been over 10 days and still no reply to a number of emails I have sent them.
I made the mistake of referring Mia Belle to friends and family, now I will make sure to tell everyone to stay away!

Products used:
Fall 2 piece outfits

Service
Shipping
Returns
Thumbnail of user linav22
Lina V. – Mia Belle Girls Rep

Hello Rosalinda,

Please check your email jae...ez@gmail.com for the return shipping instructions. The emails with the shipping labels were sent to that email address on the day of return submission, which is the email address entered at checkout.

Thank you.
Teric

Thumbnail of user ashleyc1839
1 review
1 helpful vote
January 7th, 2024

She simply loves it! Smiling ear to ear! Which makes grandpaw Happy! I think she likes pretending to be a little Princess Mermaid 👍👍💝🎅!

Thumbnail of user laurat1781
1 review
0 helpful votes
January 16th, 2024

I purchased this bathing suit for my granddaughter and its beautiful@ I can't wait to see it on her.

Thumbnail of user janeg870
1 review
0 helpful votes
January 26th, 2024

I ordered a Mom-daughter set and they cancelled the Mom part and sent the daughter item expecting me to pay for return shipping. Customer Services is useless.

Service
Value
Shipping
Returns
Quality
Thumbnail of user linav22
Lina V. – Mia Belle Girls Rep

Hello Jane,

We apologize for the order being shipped incomplete and the matching items were not received. We show that we replied to your email today confirming the return label is no cost to you when submitted through the returnbee.com return portal. Once submitted, an email is sent to the email address on file with the return authorization form and return shipping label. We apologize for any misunderstanding regarding our return policy, and will certainly waive any return shipping fees for this return. If you have difficulty with the return request online, please reply to our email for further assistance to receive a manually processed shipping label.

We are very sorry for the experience and will provide any assistance needed to return the item if you respond to the email sent today.

Thank you.
Teric
Mia Belle Girls Customer Service

Thumbnail of user jackelinej7
1 review
0 helpful votes
March 6th, 2024

Gift for my granddaughter's birthday on March 1st. It came and was as advertised. Will not know if it's a hit until then, but all my past purchases have been so not expecting any different outcome on this purchase.

Thumbnail of user donnab3648
1 review
0 helpful votes
January 8th, 2024

I ordered a Christmas outfit on 12/10. Received email saying it doesn't ship until 12/15. No problem. On 12/15 received email stating this item won't be shipped until Dec 31st. That sucks. Then the email said 1/4. Here I am, Jan 8, no outfit. No Christmas outfit, that I no longer need. I left comments on their Facebook posts and they blocked me instead of addressing the issue.

Products used:
Didn’t receive

Service
Value
Shipping
Returns
Quality
Thumbnail of user linav22
Lina V. – Mia Belle Girls Rep

Hello Donna,
We apologize for the delays in the order and located the order placed on December 10,2023. Records indicate that this complaint was entered Jan 8th, and on the first delivery completed Jan 9th, and the second item delivered Jan 13th, 2024.

If you not longer have a need for these items, they may be returned to our returns facility for a full refund via the Returnbee portal link https://mbg.returnbee.com with your order number and zip code. A pre-paid shipping label will be emailed to you once the return has been submitted online. If you prefer to keep the order for a store credit for the delay, please email cs@miabellebaby.com with your order number and ATTN TERIC for additional assistance.

We apologize for the delays and experience and would like to make it up to you. Please check your email for a similar message sent to donna****@outlook.com. If that is not your email address, please send a message with ATTN TERIC in the subject line with your order number.

Best Regards,
Teric
Mia Belle Girls Customer Service Manager

Thumbnail of user irisj184
1 review
0 helpful votes
February 12th, 2024

This dress is very cute. It runs small, but it works for me since my child is on the smaller scale. I also like the fabric. I am going to use it mostly for my summer vacation to the Caribbean, and I think the fabric is very convenient for the weather. The material is light and fresh. I also like the embroidery.

Thumbnail of user elinorb26
1 review
1 helpful vote
September 23rd, 2023
Verified purchase

This dress took much longer than expected to arrive. Thanks a lot corona! However, customer service was very helpful. I had the option for a refund or for them to reprocess the order. I so glad I opted for them to reprocess the order! This dress is absolutely beautiful and my daughter loves it. I highly recommend!

Thumbnail of user lauraa1783
1 review
0 helpful votes
January 1st, 2024

Delivery was especially slow, but I love the product.
Customer service was friendly and helpful!

Thumbnail of user manuelac37
3 reviews
0 helpful votes
November 17th, 2022

I love your products and my little girl looks like a princess when she wears them. The quality is superior and the package arrived quickly. We warmly recommend you!

Thumbnail of user linav22
Lina V. – Mia Belle Girls Rep

Princesses are always welcome with open arms here! We are so happy to hear this! Keep the recommendations coming! We love you Manuela!

Thumbnail of user yolandah294
1 review
0 helpful votes
September 20th, 2023

This dress was absolutely beautiful! This was my first purchase from this site so I was hoping that it wasn to small or that the dress arrived on time for my daughters birthday. No only did it fit perfectly but they also provided me with a discount code and the shipping was super fast. I have now become a long time customer and will be shopping for more adorable outfits for my daughter from this site.

Thumbnail of user elizabethw2456
1 review
0 helpful votes
October 29th, 2023

Beautiful dress! Great for all seasons especially if you live in a warmer climate. Can't wait for my girl to wear it.

Thumbnail of user annej380
1 review
0 helpful votes
October 30th, 2023

Beautiful! This photo doesn't do this dress justice! The hem is actually about 3 inches of lace trim! It is so pretty and color is rich. It fits well.

Thumbnail of user valeriem942
1 review
0 helpful votes
September 23rd, 2023
Verified purchase

My baby loved everything I purchased she don know what to wear first will definitely be ordering again!

Thumbnail of user meisgsisgracias
1 review
0 helpful votes
October 7th, 2023

We love this outfit. My daughter looks gorgeous in it, Thank You Mia Belle Girls! This was an adorable outfit for my grand baby pictures!

Service
Value
Shipping
Returns
Quality
Thumbnail of user bonniec545
1 review
1 helpful vote
November 2nd, 2022
Verified purchase

I placed a large order. When some items didn't arrive when needed, I contacted them to cancel those items. I was told it couldn't be done because they were in transit. That was over a month ago. Those items still haven't arrived and they were ordered 2 months ago. Had to write customer service twice to get an answer which was not prompt at all. Items that were sent were overstuffed into a bag that was too small. Their phone is not in service so all contact must be done by email. Horrible company.

Tip for consumers:
Read my review

Products used:
Outfits

Service
Value
Shipping
Returns
Quality
Thumbnail of user linav22
Lina V. – Mia Belle Girls Rep

Hello Bonnie, We apologize for the issues experienced with your order, as some items were backordered and delayed with shipping notifications. Unfortunately, once an item has shipped, there is not way to cancel the shipment after it has left the facility. We have confirmed that one item did not ship and have issued a refund today for the missing item. Please find our email sent today to confirm our resolution offer regarding the missing item. We experienced higher than normal shipping inquiries and our response time was longer than expected. Thank you for your feedback, as we are working to improve on our quality of and response times to all inquiries. We hope to work with you again on your next order! Please send any questions to cs@miabellebaby.com for further assistance. Thank you. Teric

Thumbnail of user jeremye344
1 review
0 helpful votes
September 25th, 2023

We just received it today but it looks very cute, thank you. Very nice, love all the extra little purses, bags and little teddy bear.

Thumbnail of user alicem1056
1 review
0 helpful votes
February 25th, 2024

My granddaughter loved it. I was a little worried it came from China but my son disinfected the package and head band. A little safety measure. Overall all good. I love your boutique. Thank you.

Service
Value
Shipping
Returns
Quality
Thumbnail of user rosep619
1 review
0 helpful votes
November 9th, 2023

Got here fairly good time it's very cute but I order the black hat to wear with it still have not received hope to receive soon so she can wear the whole outfit together before she out grows and the holidays aren't done.

Thumbnail of user emeryn3
1 review
0 helpful votes
September 20th, 2023

My grands are so into the unicorns now and this shirt was perfect for them! You never disappoint. Thank you

Thumbnail of user iveyw9
1 review
0 helpful votes
January 28th, 2024

Beautiful dress. Only critique is fabric wrinkles easily for a child's dress and came out of the package quite wrinkled.

Service
Value
Shipping
Returns
Quality
Thumbnail of user donitak4
1 review
0 helpful votes
September 24th, 2023

My daughter loves this tulle dress. She received so many compliments. The sizing was perfect. I sized up one size because she is bigger for her age. Thanks

Thumbnail of user christophers3157
1 review
0 helpful votes
September 26th, 2023

So in love with this dress. Wish they made them for infants and adults so my youngest and Myself could match the toddlers for the holidays. Good color.

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From the business

Welcome Fashionistas to our Designer Girls Clothing Shop! Made in U.S.A. One of a Kind Dresses, Sets, Outerwear, Swimwear, Shoes, Accessories and Printed Tees.

Company Representative

Thumbnail of user linav22
Lina V.
Typically responds within 10 days

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