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I love your products. They give me the chance to try British foods while here in the US. You have a wide assortment of teas. These include some of my favorite teas. I can also find tea accessories. It's quick and easy to find things on the website. Ordering is easy.I love that there's free shipping when you buy more than a certain amount. Orders come quickly. One time I got the wrong item. It was easy to get that straightened out and your employees were wonderful. I am a very happy customer.
I received a flag pole instead of a teapot and tea cozy. It was quick and easy to get the problem straightened out and to get the items I'd ordered.
I wanted British items and a variety of teas.
FabFitFun has the very best assortment of high quality products in their subscription box every season. But, even better, are super attentive customer service reps who listen and understand if there is any sort of issue with a box or subscription. They always go above and beyond to resolve any issue. And, it's easy to get in touch with those who need to help. FFF really is the best.
Overall, Fabletics has a great selection of activewear and such. I gave it four stars because the member credits increased in price making it not as beneficial as just buying an item outright. In some cases, you lose money by using a credit because it could be cheaper than the credit cost. Fabletics used to have many more options for sets as well... not so much anymore (or not able to update any part of it)
Hello Darby,
Thank you for sharing your experience with the prices we offer, VIP credit usage, and product availability. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Hey only thing I was confused, he helped retrieve my issue. Just how do I use or see the credit
Hi Jill! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! You can view the credit under “Credits and Discount" and it will automatically apply to your next FabFitFun purchase!
LiveGlam is a game-changer for beauty enthusiasts. Their subscription service offers a fantastic variety of high-quality makeup products, brushes, and accessories. I've been a subscriber for months, and I'm always thrilled with the curated selections and their commitment to keeping things fresh and exciting. The products are not only top-notch but also cruelty-free, which is a big plus. Customer support is responsive, and the cancellation process is hassle-free. LiveGlam has truly elevated my beauty routine, and I highly recommend it to anyone looking for a monthly beauty surprise that never disappoints.
Thanks for dropping a great review, Lori! We’re stoked knowing that you love them, the same way that we do!
This was my first time ordering from English Tea Store's site and I am totally satisfied! All the goodies were delivered fast and packaged well. Nothing damaged, crushed or crumbled! Cannot wait to place additional orders! I paid extra for the cooling bag and things were packed perfectly in it. Thanks so much!
Randomly found online.
Some items I have had before so knew the quality. Others, like the tea, I just wanted to try.
We are part of a high school robotics team with 36 students. Many of our students have dietary restrictions and it's difficult to find snacks that everyone can have. This was the perfect box of yummy snacks! The kids were so excited!
We chose SmartBox because we didn't have to worry about food allergies and knew the vegan box would be safe for all of our students. Not only safe but delicious!
I ordered a travel set, tea and a Lion mug for Christmas gifts in mid November and received the items within 10 business days (China to Canada). The quality was outstanding and I collect fine Chinese porcelain. After my daughter opened her gift, two of the three cups were broken. A week ago, I notified Umi and sent pics. Today the new cups came. Fast, polite service. I can't wait to buy from them again
Tip for consumers:
Wonderful experience, even with the hiccup.
Products used:
travel tea set, assorted teas
The order is nice and my wife likes the items. However your processing and shipping is super slow! My order almost did not make it in time for Christmas even though i placed the order well in advance.
I wanted to try a new company after using Stitch Fix. I was not disappointed in my choices! I had a great variety to choose from and everything fit perfectly.
Thank you for taking the time to share your thoughts and feedback with us, Kristy. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! Xo