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Slotomania has a rating of 1.39 stars from 73 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Slotomania most frequently mention customer service, and real money problems. Slotomania ranks 133rd among Gaming PC sites.
This company responds to reviews on average within 8 days
I've been playing for 2 weeks now, and have not had to pay any money, came in low on points a couple of times, but I always win them back. I only play Crazy Train.its fun and free for me, no complaints..
In my opinion.used to be fun game for years but new owners don't run a legit business just a total SCAM! FALSE ADVERTISING at very least.in my opinion
In my opinion.used to be fun game for years but new owners don't run a legit business just a total SCAM! FALSE ADVERTISING at very least.in my opinion
My card was charged twice without my approval and why would i buy coins if you don't actually give any kind of real reward except crappy fake coins that didn't agree to buy
This app has stolen almost $60 from me. I don't even use this app. I didn't buy anything from this app either.
Products used:
Zero
Hi Kelly! I'm sorry to hear about your experience. It's undoubtedly frustrating to realize that money has been deducted from your account without your consent. It's essential to address this promptly. I recommend reaching out to our customer support team as soon as possible to investigate the unauthorized charges and seek a resolution. They should be able to assist you further in understanding and resolving this issue. Have an amazing day!
The game use to be fun to play but now its become impossible to get anywhere.
Less payouts impossible daily dash,
I have spent money before to enjoy the game but no more,
Why spend money for an app that has become irritating instead of fun
Hello Scott! We value your opinions regarding your gaming experience. The dash criteria become more challenging and competitive as you advance. But I have no doubt that you'll succeed in winning big and finishing the dashes. Please contact Customer Support with any comments you may have, and we would be pleased to help. Have a fantastic day!
The games are cool but you really can only play if you pay. Yes, I said play if you pay. This is one of those sites. Be careful.
Hey Jennifer, thanks for your feedback. Our slot machines, just like other slot machine games are based on algorithms which generate random outcomes. Purchasing is just an option for players to progress faster. With the combination of a right strategy and luck, your experience could change for the better. For any questions, reach out to us through "Contact Us" button in the Support Portal page. Sit back, relax and enjoy those spins!
They need money so bad, they entice you into "deals" that are not reflective of what you thought you were getting. Customer "SERVICE" people are rude, disinterested and have an agenda of shutting your inquiry down. DONT WASTE YOUR TIME WITH THESE PEOPLE AS YOU WILL BE PI$$ED.
Hello! Thanks for sharing your experience with us. We understand how important it is for our customers to have clear and transparent transactions, and we regret any misunderstanding that may have occurred regarding our deals. We apologize if you felt that our representatives were not attentive or helpful during your interaction. This is not reflective of the level of service we aim to deliver, and we will take steps to address this incident. We encourage you to please reach out to our dedicated customer support team directly with any specific concerns or inquiries you may have. We value your support and are committed to earning back your trust. Have an amazing day!
A man turned up at my home the other day to disconnect our electricity... My wife has not paid the power bill FB or over a year and guess where the money went?
You've taken her soul and turned into an addict that can't even be honest about a power bill.
As if it wasnt hard enough to keep people off pocket machines... now your putting them in their hands.
I hate you for your part, go and get real jobs that produce other than heart ache and hardship.
See o when my kids are missing out because your algorithm, I hope to you don't sleep, cause I can't.
Xavier Ward
This game used to be fun
It has turned into a buy buy buy game
The daily dashes have become impossible unless you buy buy buy
You have to click off about 10 or so buy pop up's just to start playing
Hello Walter! We're sorry to hear that you've been experiencing an excessive number of pop-ups. We understand that they can be frustrating at times. We'll do our best to optimize the number of pop-ups in the game. The dash criteria become more challenging and competitive as you advance. But I have no doubt that you'll succeed in winning big and finishing the dashes. For any questions or concerns, please contact our customer support, and we would be pleased to help. Have a fantastic day!
The greedy A** h**es that own this game have absolutely ruined it! You have to spend all your time clicking through the multiple ads just to get in. Typical hideous greed! And do you think they care about all negative reviews? OF COURSE NOT! You'd be a fool to give them one cent.
Tip for consumers:
:(
Products used:
SLOTOMANIA is nasty!!!
Hello Randy! We're sorry to hear that you've been experiencing an excessive amount of ads. We understand that they can be frustrating at times. We'll bring it up at the next management meeting and do our best to optimize the number of ads to ensure the best possible user experience. Have an amazing day!
Read no further than this...No reviews above one and a half stars, and a generic reply to the 99.9% of negative reviews to contact support with your grievances. Read a book or walk your dog's instead...it'll be much more rewarding!
Hello Jonathan! Thank you for taking the time to share your thoughts. We understand that you may have had some less-than-ideal experiences with reviews and support. Please know that we are always working to enhance our support and customer service to better address all the players' concerns. While we encourage constructive feedback and open communication, we also hope that you find time for reading a good book or spending quality moments. These activities can indeed be rewarding and provide a much-needed break from the digital world. If you ever decide to give us another chance or have any specific issues you'd like to discuss, please don't hesitate to reach out to our support team. We're here to help and ensure that your experience with us is as pleasant as possible. The slots are waiting for your next spin!
Your game says higher bet = higher chance to win super Jackpot. This is all BS, I wasted several hundred of dollar in few days just to keep my game running, yet never did the Mega jackpot nor super jackpot happen. Slotmaina was fun once but it's no longer the same, all the company wants is to rip off all your money for few minutes fun. People are already living in hardship and sadness due to the current Covid 19, we just want a but of excitement in lives, but your game makes life even harder... I'm gonna leave this game forever... I hope other players and victims can see my post and switch to other better games.
Hey Sandy, sorry you feel this way about the game. I'm sure you know that slots is a game of luck, sometimes you win and sometimes you lose. Our machines are certainly much looser than real money slot machines and sometimes choosing the right machines and the right kind of strategy could increase your winning chances. Don't give up, you may hit a Jackpot anytime. For any questions, reach out to us through "Contact Us" button in the Support Portal page. We wish to see you back at Slotomania. Have a great day!
When you lose 22,000,000,000.00 in coins in 2 days. Then can't get more then a few hundred thousand for the next month it probably is rigged. I just deleted it.
I spent a bunch of money on here which is no biggie. But then they added 3 charges from purchases I didn't even make. I email them and a week later no Freakin response. In the future remember that the people that spend money on you site are paying your bills and maybe respond to them if they have a problem. If anything it's just good business.
Hi Justin, sorry about your experience. The delay in responding might be due to high volume of messages we received from our players. Do not worry, we're sure they will get back to you soon. If they still didn't response, please reach out to us once again through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a great day!
Would have given 0 stars but had to hit one.Game was once fun but this year it has gone downhill rapidly. All that seems to matter to this game is now much money they can try and extract from you. Also the customer service is a joke if you have an issue you most likely get some scripted patronising reply which offers no help or even relates to problem raised. Basically steer clear of this game like the plague
Hey Alan, we are sorry to hear that you feel this way! We always add new slots, exciting features, and promotions to offer a superior Vegas like experience to our players. We offer multiple ways to earn free coins to keep our players continue playing. Our Customer Support is doing their best in answering the players queries and resolving any situation. You can always reach out to us through "Contact Us" button in the Support Portal page. We'll ensure your concern will be addressed appropriately. Have a great day!
I've played Slotomania about 4 years. I was very happy with this game until now.
They have changed the DASH MAX from 14 days to 7 days and still charge the same amount.
The BLAST where you buy extra picks has been slowed down so much it is almost impossible to fill it,
Before that game has ended. Basically you waste your money. You have extra picks left but I would rather use them when I buy them. I am trying to find another game to play. I'm tired of being RIPPED OFF.
Hello, sorry about your experience. Our objective is to bring to you a Vegas like experience. Please share your feedback to our Support through "Contact Us" button in the Support Portal page. It would be helpful if you could share the game account details. This will help us design the gaming experience better. Wishing you a wonderful day!
Stay as far away from this site as you can > It is a joke. You pay alot of money to win a few points then the odds change and they take back everything. The more you win the more you have to bid to level up or win some of the odd games they add on. Its all about them making money and you losing yours! If you complain they just tell you your luck is bad but will change soon as long as you keep playing and paying. They let you win at the start then change everything to make sure it doesnt keep happening!
Hello Ron, sorry to know that you feel this way! The outcomes in a Slots game are designed to be random. You could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. We do not intend the players to purchase. We offer multiple ways to earn free coins to keep our players continue playing without purchasing. Wishing you good luck!
Be careful when you make purchases because after your initial purchase, Playtika will keep taking your money even though you didnt purchase anything else. They charged my account over $200 before I caught what they were doing. I had to close my credit card down and replace it with a new one. Thieves!
Hi Cameron, we apologize for your inconvenience. We can understand how frustrating it would be for you. We are worried about how the game has affected you. Please reach out to us through "Contact Us" button in the Support Portal page along with the details and screenshot of the purchases. We will ensure your concern will be addressed appropriately. Have a great day!
The only excitement here is to correctly Predict how long it takes you to lose. Games are rigged to give u less and less the higher you bet. The daily dashes are absurd need to win 66 billion in a hundred spins when you only have 3billion...
Lost a trillion credits in one game and not One bonus betting four hundred million a spin think that would ever happen in a casino?... Right sure they would go broke inside of a year. Once it got our. Slutomania not Slutomania...
Hi Angelo, sorry to hear that! The dashes will be challenging to make your gaming experience competitive and interesting. However, with a combination of a right strategy and luck, your experience could change for the better. Please reach out to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Good luck with spins!
Playtika has changed their format from being #1sloto games to flushing it down the toilet. I have been member quite sometime now, and it's getting worse. They do not care enough to get problems solved, always lame excuses. Not like gambling at a slot machine. Slot machines do not keep invading your playtime. Playtika does. Adding more and longer times to slow down what you win and the interruptions thru your game time. Noticed yesterday, Monday, my clan didn't reach the key. Never had that happen, which tells me they are now messing with clan points. No one can play rush, unless they are willing to bet very large amounts. They have reduced the free ticket to play some of the games, and in this case, using your tickets on holey moley before you start game. I could go on with the greed from these new persons oe whoever is trying to make the game unbearable. No option to opt on some of the in-game games. And the worse of all, when they didn't have someone who didn't know how to fix gaming issues. I do hope things start changing back, to when people enjoyed playing. Games are no longer fun!
Hey Elizabeth, sorry about your experience. Our objective is to bring to you a Vegas like experience without ever leaving your seat. Please write your concern to our Support through "Contact Us" button in the Support Portal page. It would be helpful if you could share the game account details. This will assist us in addressing your concern. Wishing you an amazing day!
I got tired of all the greedy new owners. Changed the way to play. And changed rules. I refuse to play until they go back to the way it was before the new owners took over. Also, the rep who comes on here, says the same thing to answer to your complaints. Why we complain is because we all went thru to customer service and get the same answers we get from this rep. Stop treating your loyal customers and long time players so badly just to get greedy.
Hello Beth, we apologize for any inconvenience caused. We understand that the recent changes in the game have affected your experience. We constantly strive to improve the game and provide a fair and enjoyable environment. I understood that you have reached out to Support regarding your concern. We recommend you to write to our Support team so that we can know your thoughts which will be helpful in the future updates. Wishing you a wonderful day!
Somehow when you win on slotomania 4+5 does not equal 9. Maybe 7, maybe even 6. This site cheats you. Too bad as the slots are entertaining. But the company is a rip off.
Tip for consumers:
Do not use this site. You will not get your money’s worth. They cheat on giving you the winnings.
Products used:
All slot machibes
Hi Rebecca, sorry to hear about your experience! Please reach out to us through "Contact Us" button in the Support Portal page and share your concern. We will ensure it will be addressed appropriately. Have a great day!
F this site, rigged to clean you out. 90 Trillion lost in 2 days. They say it's random number generator, it's really rigged algorithms. Don't even think of spending money here, the vacuum is ON.
Tip for consumers:
Be prepared to maybe win some, but it will all go away and they maybe a little give back, only to lose again. BS rigged system.
Products used:
Just the game.
Hello Jon, sorry to hear that! The outcomes in a Slots game can be challenging, you could either win or drop your balance. It all depends on the machine you choose, the strategy you use, the bets you place coupled with how luck favors you. Feel free to write to us through "Contact Us" button in the Support Portal page and share your questions, feedback or suggestion. Enjoy the game and good luck with spins!
I really love the games. Sad though, yesterday I had 10 billion in winnings. And then slot boss just started spinning crazy and took all the money! Sad.
Hey Bruce, we can understand how frustrating it would be for you. Please reach out to us through "Contact Us" button in the Support Portal page with your account details. We will look into the incident and resolve it for you. Wishing you a wonderful day!
Never play this criminal game. You Will be cheated, lied, humiliated and blackmailed. They manipulate your game all the time.
Hi Ned, sorry to hear that you feel this way! We are worried about how the game has affected you. Please send the account details to us through "Contact Us" button in the Support Portal page. We will ensure your concern will be addressed appropriately. Have a great day!
I've been playing for 2 weeks now, and have not had to pay any money, came in low on points a couple of times, but I always win them back. I only play Crazy Train.its fun and free for me, no complaints..
Gain trust and grow your business with customer reviews.
Hello Jennifer, sorry about your experience. I can understand how frustrating it would be for you. I recommend you contact our customer support. Please open the game, tap on the 3-horizontal lines at the top-right corner, and tap on the "About" option. Once a new window opens, tap on the "Customer Support" tab, which will redirect you to a new page. Please share your concern, and they will be happy to assist you. Have an awesome day!