Dale R.

A Pile of Junk.
My experience with the ASUS laptop has been quite disappointing. Apparently and unfortunately, just two weeks after the warranty expired, I encountered a significant issue with the computer's Realtek Wi-Fi connectivity. When I reached out to the company for assistance, they did attempt to help, but they informed me that resolving the issue would come at a cost of $80.00. After three calls, it seemed like they were rather indifferent to my predicament, which was somewhat frustrating. Their (twice) suggested troubleshooting step was simply to unplug and restart the computer, which didn't resolve the problem. The last troubleshooting was to go and buy an ethernet wire.

In light of my experience, I would caution others against making a purchase from this company. It's unfortunate, but I believe that my rating accurately reflects the quality of their products and customer support. A single star was the lowest I could possibly go; wish I had a zero-rating option. Please read ALL reviews before buying this pile of JUNK.