gloria b.

I tried for a good 20 minutes to place an order online, but no luck, so I called in my order. I arrived a full 10 min. After my scheduled pick-up time. Waited another 10 minutes before calling to announce my arrival. Another 10 minute before my order before my food was brought out. I placed the order in my insulated bag to keep it warm since I had full 15 minute drive home. Arrive home to find my order was cold! Okay, so I reheated the food. Some things are just not the same after reheating, especially shrimp. I had ordered the Bourbon Street Chicken and Shrimp. My worst experience ever at this Applebee's!

I have spent the better part of my morning trying to verify my in-store purchase scheduled for pickup this week. I paid for the purchase using my debit card, but was told my order was cancelled. Never mind that my bank account shows that they debited my account. But will they reverse the payment? Heck No. I want to order the item from Amazon Warehouse, but I can't do it until they refund me. (I'm on social security and don't general keep almost $200 lying in my account!)