Adnan F.

I bought cellphone insurance from Upsie. It was awful. I reached out to them the day after when it did not show up on my profile and they assumed, I wanted to file a claim. They were rude and impolite. Btw. Upsie if you are reading this, Squaretrade updated my insurance within minutes - not days. No wonder I cancelled Upsie insurance. Stay away folks. These people have no idea about customer service. I read hundreds of other negative feedbacks as well. All they do is Facebook marketing and delivers impolite responses once they have taken your money. If you think this is untrue, I have attached the communication here.

I bought the Fiio M11 Pro Stainless Steel Limited Edition high-resolution audio player from Hifigo and they entertained all my customization requests extremely cordially and shipped it much faster than imaginable. I received it within a week even during the pandemic times, and this is a testament to how amazing their service is. Nor only that, their communication was so nice and polite that I feel like I have made some new friends. I would go so far as to say that I would buy from them even if something is available locally because of their cordial nature, amazing customer service, super fast shipping and the courtesy to stand behind their customers. Excellent job Hifigo! Not only you have earned my respect but also an avid fan in me.