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Aimee M.

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1 Review by Aimee

Ballard Designs

  • Ballard Designs

“They're a mess”
1/19/24

They sent me the wrong rug, then I had to wait for them to send me a return bag. Finally got the bag, filled out the return form, and sent it back. Every person I spoke to gave me different information about how the return/ exchange process worked. They claimed I didn't include the return form (I had a picture of it in the bag so I knew they were lying) then they only tried to give me a partial refund. The first and last time I will ever order from Ballard Designs.

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