William V.

Ordered a rug and we paid approx 100.00 for delivery. This delivery company requested a date for delivery. Finally the day before comes on a Friday and they call saying they will not be here until 4:30 to 08:00 after dark. We live in a busy curve and after dark delivery is not an option. So we called company Ballard design. They give us a number and we call this delivery service to reschedule. The delivery company says I will have to call you back to deliver when I can find a date. We are headed to supper meeting some friends at 0500 and my wife gets a call from delivery driver stating he will arrive in thirty minutes. So I drop her off and drive fifteen miles to take delivery. Drivers were nice and helpful. They came ninety miles to deliver. The lady at t
He delivery office stated she would have to charge us again also if we rescheduled and get it approved by Ballard. I don't believe I will use them again.