Sophia T.

I've been pretty happy with a couple tables I bought from Ballard. I wouldn't have been if the items hadn't been on sale. The quality is just not quite up to the price tag. The site makes it look so high end, but it isn't. The furniture did ship quickly, but smaller items I've ordered have taken a RIDICULOUSLY long time to ship. Furthermore, if the add-ons they suggest you buy -- such as bulbs for the expensive lamp you purchase -- don't reach you for over 2 weeks, then it's hardly a convenience, is it. I've spent enough time and money buying here. No more Ballard Designs shopping for me. They are a mess.

Love Houzz! I didn't even know they sold products. I found wallpaper I loved, ordered a sample and received it in under 48 hours. I did NOT disappoint, and the picture on the site represented the physical product to a T. It is SO disappointing when a company misrepresents the color or quality of their product. When I got a promo code in my email two days later, and the wallpaper was on sale, it was a no-brainer. One purchase and I'm already a fan!