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Hello
For more than 8 months now, you have been trying to STALL me again!
You debited me for 34 months without MY AGREEMENT.
You've paid me back 24 months.
You continue to give me automatic replies either by email or on Trustpilot.
You insist that I have a problem with my bank (Daniel H) = FALSE
You're telling me that you're not going to pay me back the missing 10 months (Isabela Ingert)
That just goes to show how ORGANISED you are and how good YOU are at communicating!
So that we can get this Mexican soap opera over with - pay back the missing €234.50 and we'll move on to something else! Make good resolutions for 2024!
Thanks in advance,
Alessandro
Tip for consumers:
pay attention to the card invoice to check that Zety has not slipped in an abusive subscription without the customer's consent
Products used:
Only a cover letter
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Hello Alessandro,
We appreciate your ongoing patience and understanding in this matter. After thorough review, we have processed a refund for 24 months, addressing the concerns you raised regarding the unauthorized debits.
If you have any further questions or need additional assistance, please don't hesitate to contact us at cs@zety.com. We are dedicated to ensuring your satisfaction and are here to help in any way we can.
Thank you for your understanding.
Best regards,
Customer Service Team