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I really liked their function and suggestion to revamp my resume for approximately $3, which would then generate a revamped Resume. I thought I had cancelled the subscription during the "free trial" period, and that it was resolved. I believed I could use the service in the future if there were any changes in my career. However, to my shock, I was charged $35 today without any prior alert, and I've noticed many people have complained about this, labeling it a scam. So, I decided to cancel the subscription. I went to the website and tried over 100 times to request the cancellation of my subscription, but it never went through. It just paused and hung on the same page, yet I could access all other pages on their website, which seemed intentional. I genuinely feel cheated and would like to request a refund. And waiting for their response
Tip for consumers:
Alert to people, it will never allow to cancel
Products used:
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Hello,
We are sorry to hear that you haven't had a smooth cancelation process. We always want our customers to have the best experience with our products or services, and we would like to find a way to make that happen.
We have refunded you the requested amount. Please expect a private message from Zety with a solution. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team