Allen C.

I called about purchasing one small item that I needed for an upcoming event. I was assured by them that if I placed the order right then, they would ensure that it was processed and that I would get it by the end of the week. I submitted my order and paid for the express shipping within 3 minutes of that call. Two and a half days later, they shipped it and it is arriving after my event. When I contacted them about it, their response was that the order was processed according to their stated processing times. It mattered not to them that they assured me that I would have it. There was nothing in the correspondence that showed that they were interested in trying to correct the issue and they were very flippant in their responses. Will NEVER do business with them again.