IN the Christmas craze we ordered a board for our son, pretty much his only gift. We tried relentlessly to contact them, and there was no reply. I just checked their site again this morning and this is the message that comes up now.
""In cooperation with the CPSC (United States Consumer Product Safety Commission), Hoverboarder.com will be ceasing all operations, and as recommended by the agency, we will no longer be shipping any of our hoverboards.
IF YOU PLACED AN ORDER THAT WAS NOT RECEIVED YOU WILL NEED TO CONTACT YOUR CREDIT CARD COMPANY TO REQUEST A REFUND.
Instructions To Obtain a Refund:
1) Contact your credit card provider by calling the phone number on the back of the card.
2) Inform them that you would like to dispute a charge from Hoverboarder.com
3) Provide them with any relevant information regarding the transaction.
If you need any further instructions, please call us at *******737, Monday-Friday 10am-5pm.""
- See more at: https://hoverboarder.com/#sthash.4L2NoXJ6.dpuf
Good Luck Everyone! What a SCAM, i feel for anyone stuck in the same position as us!