Very risky to buy flights from this company. I tried tirelessly to get refund from a cancelled flight but they decided to only give half my money back instead. I'm not sure how they decide how much to give back since they only list one total for the inbound and outbound flights. All they do is apologize for their terrible service but will still rip you off in the meantime.
Thank you for submitting your review, Allison. We absolutely realize the trouble and frustration you have had with this experience and regret what has occurred, Could we please request you send us a DM on Twitter@HopperSupport with the Hopper confirmation locator to assist us in investigating your concerns further?