We have been loyal customer for years. Just recently we purchased multiple shirts and hoodies. We noticed the newer designed shirts were really thin and fit strangely around the arms. They were all the same size. I checked the labels, the ones still made with 100% cotton are great, but the new shirts are made with a cotton "blend" and they fit terribly and you can see completely through them. We complained by email to advise them. They basically replied back stating 'we should have looked at the description when ordering the shirts because it states what materials the shirts are made of'. They didn't offer a free return label, I had to pay $11 to return the "cotton blend" shirts. It's sad they are going down on their quality to make more money. I would rather pay the extra cost to have a GREAT product. My father is an army veteran. My husband was a full-time firefighter 9 years, currently a police officer for 5 years. We supported Gruntstyle for many years, unfortunately we will no longer be purchasing from them. *** If you decide to purchase from them, make sure it's 100% cotton. Once their old supply is gone, I bet they will only have the "cotton blends" available.
I do apologize for any confusion or frustration caused. We have always offered shirts that are 100% cotton as well as a 60/40 blend as different customer have different preferences as to which material they like better. If you are only interested in the ones that are 100% cotton we do have many available. As it is stated on our website we do not offer free return labels (only for purchase) but you do not have to purchase them from us. Many other carriers may offer a return label for cheaper. If you have any other questions please feel free to contact us at reviews@gruntstyle.com and we will be happy to help you.