Julie D.

Paid for a three month membership to get free shipping and a 10% discount on orders. Forgot to cancel before the three months was up-cool no big deal I'll keep for the next three months, but canceled right then so as to not get charged for the following three months. You HAVE TO CANCEL BEFORE Auto renewal or you will be charged again without refund-cool, so I canceled two months PRIOR to the end of my paid in full membership, and they completely shut you down right then. Even though you already paid for the full three months, no more tshirts (you already paid for), no more free shipping or discounts (also benefits already paid for) and no refund. No matter what you do they screw you. I tried to use reason, ethics, and logic with their senior customer service reps to no resolution-they do not set a good example of how proud American owned businesses should be run.