I booked a return ticket to India which was Fully Refundable. I had to cancel due to an emergency and they emailed saying there is a cancellation penalty which is 50% of the ticket cost.
This cancellation penalty was not mentioned at any time during the booking of the ticket. No one answers their customer service line and they stopped responding to my email when I asked them about it.
Hello Ankita! We are sorry to know about your dissatisfaction. We attempted to contact you on your registered phone number to further understand your complaint but we could not get through. Please respond to our email with your updated phone number and the best time to call you and we will reach out to you. Your cooperation is kindly requested. Thank you!
Ankita Has Earned 1 Vote
Ankita Z.'s review of IndianEagle earned a Very Helpful vote
Hello Ankita! We are sorry to know about your dissatisfaction. We attempted to contact you on your registered phone number to further understand your complaint but we could not get through. Please respond to our email with your updated phone number and the best time to call you and we will reach out to you. Your cooperation is kindly requested. Thank you!