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The first part, selling the ticket, was good - sales person was helpful reserving my and my mom's long flight from US. But frustration part comes a day before flying. I couldn't get seats together for my elderly mom. When expressed my concern, Indian Eagle asked to pay more to have both seats together. If both reservations were made together- the seat assignments should have been together as well. I called Emirates to upgrade to business class but answer was to go back to Indian Eagle. That means there was a constrain in my reservation by Indian Eagle that Emirates wasn't able to upgrade.
I'd never use Indian Eagle services ever again! They don't even have correct customer service phone number (*******969)
Tip for consumers:
It's better to book your flights contacting airlines direct instead of going through cheap travel agencies.
Products used:
Travel service- airline
Dk D.'s review of IndianEagle earned 2 Very Helpful votes
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I booked a return ticket to India which was Fully Refundable. I had to cancel due to an emergency...
Once you book your ticket with them you are trapped. They are big scammer b****** Initially they...
Hi DK! We are sorry to hear about your experience. Please share your trip ID or registered contact number with us so that we can access your reservation details and address your concern. You can also call us at our toll free number 1-800-615-3969 or email us at contactus@indianeagle.com and we will get back to you. Alternatively, you can chat with us anytime, we are available 24/7. Your kind cooperation is requested. Thank you!