Anonomyous S.

BED BUGS! My body is burning and itching from bumps that look like online photos of bed bugs. I AM IN SERIOUS DISCOMFORT, my skin is burning! BEWARE! There are fresh blood stains on my bed! Plus its filthy! Dusty surfaces and stained curtains I can deal with but the BED BUGS are not acceptable.

Thats not all. The lanai balcony is dangerously slanted downward and obviously reinforced. The slope is so significant that I felt disoriented and terrifed to step out there. Its surely going to collapse. The room safe didn't work, the hot water ran out after 5 minutes, and the room they moved me into for my last night had no hot water at all. NO HOT WATER AT ALL. Plus its right outside the elevators, I felt like I was put here in retaliation to punish me for complaining about the bed bugs. The elevator kept opening a million times all night long until I finally looked at it at about 335am after not being able to sleep at all to discover that is stuck and opens more than 1 time per minute. I recorded it opening and closing 4 times in 2 minutes! And the RUDE front desk female said she can't control the elevator and can't do anything about it. I also just looked into the water compartment of the Keurig coffee maker and it GROSS, see photos and video.

Waiting up to 10 hours for rides on a regular basis. Wrong addresses entered on a regular basis.
Med transport cars regularly are no show no call.
The result... Missed appts.
Missed procedures. Missed treatments. Stuck for hours with no food, water, medication in extreme weather conditions with nowhere to shelter.
Modivcare has never fixed the issues. Corporate has never responded to written correspondence or phone calls.
Major news stations blew the whistle on this company in Florida. (Look it up). They also had 3 whistle blower employees in the Midwest report fraudulent billing totaling 3.8 million dollars in a period of many years.
"WHAT TO DO"
IVE BEEN RESEARCHING FOR TWO YEARS. THE FOLLOWING ARE AGENCIES YOU SHOULD REPORT TO.
1. your state senator
2. Your congressman
3 your attorney generals office, dept of consumer protection.
4. Medicaid, Medicare fraud and waste.
5. State dept of social services
6. State dept of transportation
7. Major news networks.
If everyone did this
8 your insurance company. Every time.
9. Modivcare Everytime.
If everyone does this, they will be forced to fix their problems at some point.
The biggest concern is how any peoples health worsened by waiting for care or may have died from missing dialysis etc. Procedures being delayed etc.
This company needs to be audited.