I'm 100% sure the majority of these positive comments must have been left by the company itself. Possibly by people who we're fooled into recieving a £20 reimbursement for leaving good feedback. In my opinion something's aren't worth £20 especially when I've ripped off for over £600. To be fair the mattress isn't actually that bad but the base & headboard are cheap manufacturers s**t. The service was terrible from ordering to delivery. The only positive thing about this exchange was that I'll never need to deal with them again. Hope you enjoy my money