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Brenda B.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Health, Clothing & Fashion

Member since September 2020

  • Review

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1 Review by Brenda

9/8/20
Verified purchase
I am satisfied with the progressive lens glasses I received. When I reported the failed delivery of my order I was able to have a second pair sent to me without any further issues. It is unfortunate that Canada Post was unreliable in this instance but I do not hold Clearly responsible for the lost item. This was the first time I ordered glasses from Clearly.ca and I will likely order from this company in the future.
angelac692
Angela C. – Clearly.ca Rep
Welcome and thank you for your review Brenda! We really appreciate the feedback, and appreciate you choosing to give us chance! We're so sorry to hear there was an issue with your delivery. While we're glad you've got the second replacement pair in your hands, we hate that you were kept waiting when that first package failed to arrive! Rest assured we'll be following up with Canada Post on this. We look forward to 'seeing' you again real soon! If there's anything we can help with, please feel free to reach out! - Team Clearly

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