- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
If you happen to make a mistake on your order... forget it. No way to change online or by calling the company.
All I wanted to do was change order, but was told no, had to order twice at $75 extra shipping fee only to see that both orders went out at exactly the same time. You got my money once but why twice... never again and web site looks like such a personal CO.
Brent B.'s review of Sailrite earned a Very Helpful vote
Brent hasn’t received any thanks yous.
Brent doesn’t have any fans yet.
Brent isn’t following anybody yet.
Empty.
A sewing customer came to needing the zippers in her UTV soft top replace. I accidentally got the...
Hi Brent, I will need the order number(s) to look into this for you but I wanted to clarify our process. We do change and add to orders all the time. But if an order is already in the picked or shipped stage our customer service people cannot make changes to that order since it is already through the warehouse. When this happens and a second order is then placed on the same day it does appear that both shipped at the same time since they will be picked up by the FedEx truck on the same day. So the point in time of not being able to change an order is once it is picked in the warehouse. Prior to that we can alter the order in any number of ways. I hope this makes sense. Best Regards, Matt Grant with Sailrite