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Cait S.

2
Level 2 Contributor

Contributor Level

Total Points
838

About Me

I'm a human being, that's for sure.

How I Can Help

I'm a veterinary receptionist! Good customer service is extremely important to me!

Interests

Cats, crocheting, video games, naps

9 Reviews by Cait

  • Threadless

9/2/17

I'm a little sad seeing the negative reviews. I have ordered a few times from Threadless and have received t-shirts of pretty normal quality. If you do not wash the print like the instructions say, then yes, the print is going to crumble and peel. They post explicit instructions in the packing slip and on the t-shirt itself.

I also ordered my last t-shirts the wrong size, yay me! I contacted Threadless immediately. They responded promptly and professionally the very next day and replaced my products with speed.

Everyone upset about their return policy:
The shirts are printed for your size with the print you request. Contact them (politely, y'know, because they're humans too?), they respond. Don't sit at home and scream on the Internet.

Everyone upset about delivery:
I get my products in two-ish weeks time. About a week for the order process and printing, 5-ish BUSINESS days for shipping.

Most of the complaints and negative reviews I'm seeing appear to be a result from not reading what the website states.

Service
Value
Shipping
Returns
Quality
  • JapanCrate

2/9/16

My boyfriend recently purchased a box from the DokiDoki line for me as a present. I was incredibly excited when he gave it to me and even when we both opened it together. However, I discovered one of the larger parts of the box contained a fake item!
I am a casual figure collector, especially those of the Goodsmile line. The figure that was enclosed in the box was a Card Captor Sakura Nendoroid petit, and it was utterly, easily a knock-off of the real thing.
No where in their clauses does it say that they include authentic items as a default, but when you spend THIRTY dollars plus for a singular box, one would expect that, right?
Apparently not.
I am disappointed and will never order from them again. I have contacted them as it is, and am currently waiting on a response. Let's see if their peoples are authentic.

(I have also included pictures of said item. My pictures have warm lighting and were taken by mobile, so it's somewhat difficult to view the abnormalities.)

Edit: I received contact and it was awful. Whoever had contacted me used emojis in their response and it ostensibly amounted to: "Sorry about that, keep buying our product!" Glad I only received one box.

Value
Shipping
Quality
  • AmiAmi

1/26/16

I don't think I've ever dealt with a Japanese seller better than Amiami. They are prompt and their shipping is extremely speedy. I even ordered a back-ordered item and it came into stock almost immediately. I thank the wonderful people who work hard to make my product is to me so quickly.

Service
Value
Shipping
Quality
  • Amazon

1/26/16

Amazon can be hit or miss some days as I have received damaged product. Amazon Prime is a blessing though for I can, at least, receive my product speedily.

  • Fry's

1/26/16

I ordered from Fry's about three years ago now to receive the first laptop I had ever purchased on my own. It has worked perfectly since, and I purchased it for 300 less than Dell advertised it for. It came rather quickly in the mail as well!

  • Steam

1/26/16

I love Steam Sales! I always go nuts during them. Steam outside of that though can be a little bland. It's essentially Netflix for videogames where there's a lot of content but not necessarily a lot of, uh, quality.

  • Electronic Arts

1/26/16

Stop that, they're terrible people that nickel and dime people for the lowest of reasons! Have you not seen the disaster that is Sims 4 (that people still play for reason)?
Bioware, come back to us, we miss you! :(

  • Walmart

1/26/16

Tried Pick-up In-Store once and I didn't realize that no one had any idea people even used it. Perhaps it was mostly because of my store, but the lack of communication, prep work, and even care that went into their job was terrible! I was treated very rudely. Never again, I'll just order from Amazon.

Service
Value
Quality
  • Alibaba

1/26/16

I don't think I've ever had the displeasure of dealing with a seller anywhere like I had with Alibaba. After waiting a month (wrongly) for my order, my seller and I discovered that she had sent the order to the seller's country instead of my location. After a huge issue with customs, my seller finally received the product only to discover it WASN'T EVEN OUR ORDER. The seller wanted no responsibility and acted like a complete child - utterly refusing to disclose where she sent our order and wanted nothing to do with us or the other person she totally screwed over!

DON'T DEAL WITH THESE SCAMMERS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user echoq
Jeff W. – Alibaba Rep

Hi Cait, we are sorry to hear that you met with trade dispute on Alibaba.com.
Kindly note that you can submit a complaint via the Complaint Center on Alibaba.com at: http://channel.alibaba.com/complaint/home.htm.
Also, we have a professional online customer service team at your service 24- hours, 7-days a week.
Please follow the steps below to get live help from our service specialists:
1. Go to our customer support page: http://service.alibaba.com/buyer/contact_us.htm
2. Click “Live Chat” to tell our agents about your concerns
We will do our best to assist you accordingly. I sincerely hope your problem to be sorted out soon!

Cait Has Earned 18 Votes

Cait S.'s review of Alibaba earned a Fraud Buster vote

Cait S.'s review of Alibaba earned 5 Very Helpful votes

Cait S.'s review of Fry's earned a Very Helpful vote

Cait S.'s review of AmiAmi earned a Funny vote

Cait S.'s review of AmiAmi earned 3 Very Helpful votes

Cait S.'s review of JapanCrate earned 2 Very Helpful votes

Cait S.'s review of Threadless earned 5 Very Helpful votes

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