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They've fallen a long way. My last asus laptop last 7 years with heavy use before it started to crap out. So I bought another one and it was malfunctioning within a couple months. I've now only owned it for 13 months and 3 months of them, it's been in a repair shop. They promise it's all overnight and rush service, but the longest it's been gone for at a time is 7 weeks with no communication or updates.
Their products are GARBAGE and their customer service is even worse. DO NOT BUY. They have two repair shops on the entire north American continent and they fight you about what should be repaired "because we can't replicate the problem".
Tip for consumers:
They're acting like a fraudulent company at this point
Products used:
Asus tuf laptop
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