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Carol F.

1
Level 1 Contributor

Contributor Level

Total Points
253

4 Reviews by Carol

  • Royaura

8/3/22
• Updated review

The Hawaiian shirts arrived... so I am upgrading review. I would give 4 stars except that one of the shirts lists and shows as white with gray palmtree design on the website, but it is not white at all, it is a very creamy beige with brown palmtree design. I realize that color differentiates online, but then they called it "white". They should call it cream or beige.
The other shirt is pretty good and looks as advertised.
Maybe with some brown shorts the cream colored one will be alright... I do like the searsucker look of the fabric.

Service
Value
Shipping
Quality
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royaura O. – Royaura Rep

Dear,

Thank you very much for taking the time to show your support for us. We will go on improving.

For the one unsatisfactory item, you can request to return or exchange the item if you don't want it. For more details you may refer to our return policy:

https://www.royaura.com/pages/return-exchange

If you have any other questions, please send the email to support@royaura.com. Our Customer Service Team will handle it promptly and find the best solution for you.

Best regards,
Royaura Service Team

Ordered a month ago, still not even shipped
7/24/22
• Previous review

My BF and I ordered a couple of Hawaiian style shirts. It estimates delivery in 10 to 25 days. Now that time has come and gone and it hasn't even shipped even though they had send a email that it had shipped... and then they notified him that it hadn't shipped and it will be delayed... so how will these shirts be of any use when it's not even summer anymore by the time he gets them. They should offer refund instead of delay. Not a dependable place to shop.
Order F-royaura******* in case the company wants to make this right.

Tip for consumers:
Not worth it... overseas... no telling when you'll get your items.

Products used:
Not received and don't know when.

Service
Shipping
Thumbnail of user royaurao
royaura O. – Royaura Rep

Hi Carol F,

Thank you for choosing Royaura!

Due to the instability during international logistics, the delivery of your order might take slightly longer than you expected. We always strive to provide satisfactory shipping service to our customers.

Your order F-royaura114513 has arrived at your country, the tracking number is YY119466769CN. You can track status anytime via https://t.17track.net/zh-cn#nums=YY119466769CN. Please wait more days for it and hope you will receive it shortly.

If you have any questions, please feel free to contact us again by email:support@royaura.com. We will surely help you anytime. Have a nice day!

Best regards,
Royaura Service Team

  • QLinkWireless

4/11/22

I just wanted to see if I qualified for the free gov't phone service because I'm low-income. As soon as I applied to see if I qualified, they acted like I ordered from them. I didn't order anything. They sent me an email that they have shipped a sim card. I didn't order that. I will not accept it. I will return to sender. I think they are scammers. This world is going to hell in a handbasket. So many scammers and greedy jackasses. It's so sad. They create more stress for people who already have difficult lives. Disgusting.

Tip for consumers:
Run.

Products used:
None. They are trying to force me to be a customer.

Service
  • Vencano

7/16/21

Wow, I'm so surprised by all of the bad reviews... I had no idea. I guess I got lucky because I really like my shirts. Two of them are great and one is just okay... The fabric is cotton blend, not shiny, on the two favorites... the other one is okay but the color is more orange than pink as it was supposed to be. But that one cost less than $8... I only paid $11 for shipping for all three... tracked them all the way and they didn't take too long, maybe 2 weeks. So I'm pretty happy.

Products used:
shirts

Service
Value
Shipping
Quality
  • Thrive Market

12/9/16

I ordered from Thrive because I try to eat mostly paleo, and I liked some of their products. However, when their website overcharged me for an item, the first customer service rep I talked with was absolutely hateful! He obviously hated his job and dispised the people who called. The second one was better, but could still not grasp the concept that the discount I received on the over-charged item, still had to be applied to the corrected price... they both argued and argued with me and ended up losing me as a customer over $5.49 that they refused to refund to correct the issue. Turns out, I was lucky, because as I am seeing here, the next thing they would have done is charge my acct for a membership fee... I shut down the card I had used with them, so their mistreatment turned out to be a blessing. AVOID!

Carol Has Earned 13 Votes

Carol F.'s review of Thrive Market earned 11 Very Helpful votes

Carol F.'s review of Vencano earned 2 Very Helpful votes

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