I ordered 2 Large Olive Jar Planters in early 01/2023-Items shipped to incorrect address despite going online with "live chat" and assured order was going to correct address; called by delivery man, order going to wrong address many states away; then spoke with AIT Delivery and assured order was redirected to correct address; order arrived 1 month later, only 1 item from order was received; shipping co said only 1 box was given to them; went online and on phone with Ballard-told I had to reorder another item-o help/poor customer service and I wil Never Order From this company again-problems like this are the reason many US companies are failing and closing-Do not order from this Headache of a site again unless you love stress!