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At that time I had not yet received my tickets. I was told all the tickets had been sent out. I have not received any of my tickets by email or otherwise. After spending time, energy and frustration while dealing with Mike Bernstein, owner, I did receive two of my three Custom Package. Sometime later the third ticket did arrive and all were from Ticket Master which is customary. However, it can take 24 to 42 hours for the order to be processed. My H section seats were up to the very top. My Q section was up also. For the price I paid I expected better seating. It was unfortunate, however I found a Miami Open contact while at the event and have already booked for 2023. Cannot recommend this company for this event and after reading other reviews I will find others when I go the tennis events.
Cheryl D.'s review of Tennis Tours earned a Very Helpful vote
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Not sure what else we could have done for this person. We provided her excellent tickets just as she ordered and secured the accommodations she selected in her custom “hotel/tickets” package. We even provided her complimentary airport to hotel chauffeured meet and greet car service. (No good deed goes unpunished). The package she purchased was just hotel and tickets and she was told she’d receive her tennis tickets when she booked approximately a week before her first day at the tennis. She ended up receiving them 3 weeks prior. Again, not sure what more we could have possibly done or she could have expected.