- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Bought Cat 1 tickets for the 2022 Madrid Open finals but the price on the tickets were for "After Work" sessions which are not available for the finals, obviously. I was charged for Cat 1 tickets (no surprise there!). CTT gave me the "run around" and avoided the issue. Kept telling, no problem, good to go, etc. Use the official event site or the event sanctioned reseller. Have asked for a refund but not holding out hope.
My concern is that although the tickets show Cat 1, the price on the ticket stub is for the "After Work" category which I believe is evening sessions Monday thru Friday. Obviously there are no evening sessions for the final day sessions. The official site shows 313 euros for Cat 1 final sessions. If these are official tickets from the event why are they showing the wrong price?
R hasn’t received any votes.
R hasn’t received any thanks yous.
R doesn’t have any fans yet.
R isn’t following anybody yet.
Empty.
We purchased tickets to the Mutua Madrid open, and paid a VERY heavy premium for what we thought...
At that time I had not yet received my tickets. I was told all the tickets had been sent out. I...
Gentleman ordered 2 CAT 1 tickets for the finals and was delivered 2 beautiful CAT 1 tickets for the finals just as he ordered, weeks before the event is to start. We’ve tried to assure in numerous emails that everything is in order and the tickets he has been delivered are authentic and official. He is misunderstanding some of the Spanish language text on the ticket to claim the tickets aren’t valid. It’s ridiculous. I hope this gentleman will have the decency (although I doubt it) to take down this frivolous review after attending the tennis with the tickets he was delivered. Since 1987 our company delivers 100% of the time exactly what our clients purchase.