Christer A.

Bought a PST viewer/converter from them, and in addition to being pricey, it was so slow in its conversion process that I resorted to getting a competing product. The end result wasn't as good (in terms of how the exported files were organized), but it got done in the same amount of hours that ~20% took for the SysTools software.

And good luck trying to use their "30 day money back" thing. THEY fully decide what your rights are, in my case it was determined that I hadn't sought enough support from them in resolving my issue, so after just a single mail stating that (arriving two weeks after my refund inquiry e-mail, and only after I had contacted the payment provider), it was impossible to get ahold of them. In e-mail, they referred to their chat support, and in chat support they said their sales department would be in touch. Complete silence. Tried contacting chat again after over a week - same thing, "sales dept. will be in touch", and followed by weeks of silence.

After spending around $100 for a 1yr software license, I had hoped for better support than this. Much better.