I have had good luck with sailrite in the past. This time i ordered some fabric and once received decided it would no longer work. I got approval to return, but the return shipping costs were almost as much as the fabric. I know corporate shipping rates are much cheaper then individual shipping rates. Suggested to customer service that they allow free returns with their shipping costs deducted from the return amount which would be significantly less expensive then an individual have to pay upfront out of pocket inflated shipping charges