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Cody M.

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Total Points
80
0
1

1 Review by Cody

SteelSeries

  • SteelSeries

“Mouse never worked, CS is a joke.”
2/14/23
Verified purchase

Received a mouse as a Christmas gift. During its initial update/installation, the mouse froze and the update never finished. Since that moment, the mouse never worked (worked for maybe 8-10 seconds in total). Contacted support with STILL an open claim with them. It has been in excess of 22 days and no resolution in sight. I have installed/uninstalled their program a dozen times or more, tried multiple resets, sent them all of my computer stats and software versions as asked. The last reply I get is asking me if I having a problem with the mouse too!?! The problem was always the mouse!

Dont take it for my word though, See screenshots of the entire CS interaction attached.

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