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Courtney S.

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1 Review by Courtney

Lighting New York

  • Lighting New York

“VERY disappointing customer service”
12/3/20

Do not order from this company. I have been dealing with a problem on a very large order for weeks (going on months) with very slow response time, full voicemail boxes, and lack of desire to help. The fixture I ordered has an overall height 3+ inches greater than depicted on their site, and the company has been unwilling to pay for return shipping and insists on store credit. I would think that during a global pandemic, they would be a bit flexible, especially for a customer who has placed a large order. If I could give this company less than 1 star, I would!

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