cristina b.

Air France recently implemented a new policy where seat selection is for the rich! Only if you pay extra now you can have the privilege of selecting your seat upon booking your coach flight. What a nerve! I am especially annoyed because my fiance and I chose them for our honeymoon, and we cannot select to be together!

Flying internationally is already over $1000 for most of us not flying out of 'popular' cities, and on top of that they expect more money for a seat! Add that to the narrower and more uncomfortable seats and the reduced leg room, and flying will just be a totally horrible experience!
The good thing is there is quite the competition out there, and it's growing. No more business from this couple for Air France, that's for sure!

I had a horrendous experience with this "travel agency". I should have never booked my ticket through them, as they are a scam.

- First of all, there is no accessible phone number. They have an international (UK) phone number with no US base. So if you are like me and have a limited calling plan, you won't be able to call them.

- Second, there is no email address! This should have been my first warning. Never trust a place with no email! They'll have a chat, but you can't change your flight or do anything through that. They'll tell you to call them

- Third, the phone number they give you is a UK - based, but really, you're speaking to people in India. So ebookers, supposedly English, is tricking us to believe they are in the UK when they are not

- Fourth, they are useless, mean, uneducated people. They will hang up on you when you try to change the flight.

- A change in itinerary, day, or whatever small modification you want to make costs about half the price of the entire ticket!

- Sixth, payment options are not flexible at all. If you want to pay with credit card, they charge a service fee. Only debit cards are free of that fee, and that's another sign of a scam. They make you use a debit card so that they can get your money.

I hope you can read this and know that, if I had done my research properly, I wouldn't have booked ANYTHING through ebookers. STAY AWAY FROM EBOOKERS, THEY ARE A SCAM!