MotiveCare falls far short of expectations on multiple fronts. First and foremost, their customer service is abysmal. Attempts to reach out for assistance or clarification were met with long wait times, unhelpful responses, and even outright dismissiveness. It's frustrating to encounter such disregard for customer satisfaction.
Furthermore, the quality of these rides leaves much to be desired. From very sketchy Lyft and uber rides, to inconsistent performance, the service offered by MotiveCare simply don't measure up to the standards one would expect.
Additionally, navigating their website or call center is a cumbersome task. Rude service callers, and frequent glitches make getting a ride experience more of a hassle than it's worth.
In conclusion, MotiveCare fails to deliver on its promises of quality service and rides and satisfactory customer service. With so many other options available in the market, there's little reason to subject oneself to the frustration and disappointment that inevitably accompany dealings with this company. Save yourself the trouble and look elsewhere for your appointment rides.