I happen to select a rental on VRBO, that I found out later is through Vacasa. I had to pay a service fee of $500.00 to Vacasa plus a $580.00 service fee to VRBO. These fees are in addition to the cleaning fee, owner fees, plus they charged me for insurance that I do not need. This was not disclosed anywhere. I am so MAD. Then I found out that my dog is not welcome unless I pay $$; the only reason I rented this property is because it is pet friendly. The fees and taxes are more than the actual cost of the rental. GREED,GREED, GREED.
Hi Cynthia, We are sorry to note your disappointment with the cover received and apologize for the inconvenience caused. We at Covers&All always work forward to offer products without compromising the quality of the material. As per your concern regards to the weight, as we provide the customize cover weight will always depend upon the product dimensions. We have also provided the material specifications with the weight over the website so customers can get all the information very easily. As your satisfaction is a top priority for us and as an apology, we have provided 20% store credit to your account. You can utilize the same with your next purchase. If you are satisfied with the resolution, please share your input at reviews@groupbayport.com.