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David B.

Contributor Level

Total Points
86

1 Review by David

  • Upsie

9/16/22

I have had warranties with them for many years and devices and (thankfully) never needed to claim. When I finally did, they said to take to their authorized local repair center. They are not able to fix the phone and now Upsie says I need to send the phone to their depot (waiting another 24 to 48 hours to get the paperwork) after having been without a phone for 2 weeks already. Who know how long it will take for the 'depot' to confirm the diagnosis. I have cancelled the remaining warranties I have with them and I suggest if you make the mistake of purchasing a warranty from them, you do the same.

Service
Value
Returns
Quality
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Rose f. – Upsie Rep

Hi There - Thank you for taking the time to leave feedback. We're very sorry to hear about your frustrating experience. Can you please send us an email to info@upsie.com with your account email and policy number so we can work with our claims partner to address the specific issues that happened during your claim. Thanks! Team Upsie

David Has Earned 6 Votes

David B.'s review of Upsie earned 6 Very Helpful votes

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