Purchased my first Drone from Drones Etc. in March of 2015. I received everything I ordered. I ran into a few issues that where operator errors and I had to send it in for service, I crashed it hard. They (Becca and Matt) kept me up to date as to the status and answered any questions that I had once I got it back. I am going to up grade and will for surely be making that purchased from Drones Etc. Dean D.