I ordered two custom ottomans from BD April 29th, 2022. I was told they should be shipped within 3-4 weeks. After that period of time, I would get these auto emails changing the shipping date. I called customer service in August. "So very sorry, it will now be shipped September 7,2022. Just received email today that the new shipping date will be October 17th, 2022! I am fairly certain that will change. Stay clear of this company! I am canceling this order!