- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Positives: Low prices, good choice of goods.
Negatives: Delivery, delivery, delivery. Deliveries from some international warehouse to Dubai-based one are only twice a week; Wednesday and Sunday. If you order any other day your order will be waiting until the next shipping day. That's not all. Then, you need to wait for the delivery from the Dubai warehouse, which when scheduled for Monday will be shipped on Monday evening (usually after 8pm). Then, the courier usually takes one or two days to reach you.
Forget about receiving the delivery on the scheduled day!
Dominik W.'s review of gear-up.me earned 4 Very Helpful votes
Dominik hasn’t received any thanks yous.
Dominik doesn’t have any fans yet.
Dominik isn’t following anybody yet.
Empty.
I have experienced fraud in dealing with Gear-up. I purchased a Samsung kiosk which comes in a...
Made an order on 9 October 2023 and today is 16 October 2023 and no delivery yet eventhough its...
Dear Dominik,
Many thanks for you feedback. We do really appreciate it. As you may have noticed we are offering the largest selection of IT components and gaming PCs in the Middle East. We are doing our best to keep our best selling items available for Same Day Shipping to ensure super fast delivery to our customers. Unfortunately it is not possible for all of our (more then 22,000) items and so we ship them twice a week. We inform our customers in advance (https://gear-up.me/shopping-guide) to give them opportunity to plan their purchase and to wait the shortest time for their selected items delivery. Your order came just after the cut-off time for orders to be shipped before the Eid holiday and that's why you had to wait little longer than average customer. I'm sorry for this inconvenience. As far as I know our Customers support team was at your service since your first call and assisted you to arrange the requested self-collection. I hope you are now able to enjoy your purchase to your satisfaction and we sincerely hope to be able to show even better service level next time you order from us. Have a great day.