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Donna M.

Maryland, United States

Contributor Level

Total Points
80

1 Review by Donna

  • AHS American Home Shield

2/5/24

This company is basically a legal scamming company. They take your money in exchange for offering up only ONE STAR businesses to do any work that you put in service requests for. You pay $150 for each service request for these one star crappy businesses as well! Some reviews are so bad, they said they didn't even want to leave one star and wish they could leave NEGATIVE STARS! AHS doesn't seem to care either, and all they say is that reviews are "subjective", even when thousands upon thousands of people are leaving these reviews. I was 30 days in when I figured this out and cancelled, and then they withheld one month from my refund and also tacked on a "cancellation fee"; which was about the cost of one month as well. So they basically robbed me $156 for NOTHING.

BEWARE AND DO NOT USE THIS COMPANY! My friend is a plumber and told me that he's been cleaning up AHS messes for the past thirty years! Again, AHS doesn't seem to care what true professional honestly say about them.

Tip for consumers:
It is unreal that they use ONE STAR BUSINESSES and then seem to act surprised by all the one star reviews they get for it, and just keep repeating the "reviews are subjective" BS.

Products used:
NOTHING USED - cancelled one month into policy. Feel completely robbed.

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