Jérémy D.

Ship7 are SCAMMERS who will use threats and pressure to extort money from you, resulting for me in:
-1 lost package,
-2 packages received after 3 months,
-30 emails and chat messages exchanged,
-$133 in fees charged by Ship7 (storage),
-$60 in postal fees,
-$25 in service tax for two $30 products,
And countless hours of my time explaining things to their services.

They have made it to the top of the worst companies list.
They lost my package, threatened to destroy my other parcels to force me to send without finding the lost one, changed the rules between my contracting and shipping, enforced the new rules on me, made me write around 30 emails and exchanges to extort $133 in fees that they themselves caused by making mistakes and prolonging the ordeal.

The customer service does not follow up on any of the open tickets, and each time we have to explain everything again to the person who receives the ticket.

Escalating to the "manager" won't change anything. Chris doesn't understand or read any better than the others.

A real obstacle course for 2 unfortunate packages that will have cost me $200 for a value of $30.
I have never seen anything like this, and yet I had a poor opinion of their competitors, but now I have to say that compared to this, they are top-notch.