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My husband and I just returned from a Road Scholar program and experienced issues which the administration of this program refused to help with from day one including flight issues and a Covid Outbreak. The educational content is excellent but if something goes wrong the travel service and Covid Response team will provide inadequate support. At least 8 of our small group are positive with Covid due to lack of comprehensive protocols.
Betty J.'s review of Road Scholar earned a Very Helpful vote
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Dear Betty,
We are sorry to hear that your recent experience with us did not meet your expectations. Our Covid support and travel teams are available to provide guidance and assistance when the unfortunate situation of testing positive for Covid arises on one of our programs. Covid exposure remains a possibility during many daily activities, and unfortunately international group travel is not free of this risk.
We can see that our office, Road Scholar’s travel team, and your group leader were in communication with you on several occasions to try and help address your questions and requests. We know how disappointing it can be when a planned adventure is disrupted and wish you well.
Sincerely,
Road Scholar